about us

Our Purpose is to simply make our clients’ lives easier,

allowing them to focus on what they do best: Their business.

Get a Consultation

RECEIVE UNIQUE OFFERS.

RECEIVE UNIQUE OFFERS.

Who we are?

Serenity ITS is a well established IT Services company headquartered in Brisbane, Australia with offices in the United States. We service some of Brisbane’s top academic schools and institutions.

Serenity’s clients love how they can outsource either a portion of or their entire IT servicing needs.

Our specialties include:

  • Cloud
  • Telephony and conferencing
  • Network Services
  • IT Security
  • Support and services

Every Company Has a Story. This is Ours.

After ten years of tolerating unpredictable service and support from IT suppliers, Mona Taimana and Michael del Manso (former Director of IT and Network Manager of Somerville House Girls’ School) decided to make a difference.

Having worked as a team for 10 years in the education sector, Mona and Michael spent 7 of those years building a 1:1 technology programme from the ground up.

During this time, they found that the most difficult problem they had was engaging suppliers who actually cared about taking the time to implement solutions the right way, first time round.

How do we do it? In a future where IT providers are only concerned with ‘dropping boxes’ or call in only when it is time for the next big sale, good old-­‐fashioned service is suffering.

After an extremely successful launch in 2009, Serenity IT Solutions has developed the ability to deliver not only the standard solutions as supplied by other IT providers, but has followed that up with unparalleled levels of support.

With a specific focus on 1:1 technology programme implementation and ICT strategic development, let Serenity IT Solutions work with you to solve your next big challenge.

We have the hands on, in­‐the­‐trenches education experience that you can rely upon. We have ‘sat on your side of the desk’ and know what you are going through. Serenity IT invites you to find out for yourself how we can make difference.

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GET IN TOUCH WITH US

171 Bunker Road
Victoria Point
QLD, 4165 ABN 40 609 096 040 

----------------------------------------------

Mona Taimana: +61 4 0000 6734 Technical Director 

mona@serenityits.com

Master CNE, HP ASE-Network Infrastructure 2011, HP ASE-Wireless 2011, Sophost Certified Engineer, Sophos Certified UTM Architect, Sophos Certified Sales Consultant, DCNE-2010, IT Project+, Masters Project Management (USQ), ITIL Foundations (v2), Acer Certified Storage Engineer, VMWare VTSP

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Michael del Manso: +61 4 1887 1472 Business Director

michael@serenityits.com

Master CNE, HP ASC -Networking 2011, HP Sale Certified - 2012, Sophost Certified Engineer, Sophos Certified UTM Architect, Sophos Certified Sales Consultant, DCNE-2010, IT Project+, Masters Project Management (USQ), ITIL Foundations (v2), Acer Certified Storage Engineer, VMWare VSP, A+ Service Technician

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Shane Archer: +1 949 735 6447          US Operations Manager

shane@serenityits.com

Sophos Certified Sales Consultant, Sophos UTM Engineer

Our Services

Z

Infrastructure

  • Cloud
  • Switched networking
  • Managed storage and servers
  • Managed Wi-fi
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Managed Security

  • Anti ransomware
  • Email protection
  • Endpoint protection
  • Firewalls (Threat protection)
  • Mobile security
  • Network protection
  • Synchronised encryption
  • Web protection
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Communication

  • Communication service 1
  • Communication service 2
Z

IT Services

  • IT service 1
  • IT service 2

Why Choose Serenity IT Solutions?

Different businesses have different needs. Find out which products meet your needs.

Our Solutions

We have got you covered! Whether it be from preventing an attack with the the unique technologies of Sophos Intercept X; stopping the encryption of data by ransomware with CryptoGuard; providing the clean up of viruses with Sophos Clean; or providing insights into an attack and how to improve security moving forward  — Serenity Solutions is the name that can be relied on.

Our Partnerships

Partnering with Serenity Solutions means that you become part of a larger network of partners, such as Sophos, HPE, Ruckus and Veeam. As a team, we can protect you against the threat of Ransomware, help you backup and recover when you need it the most..

Our Expertise

We understand the importance of keeping your data safe from hackers and the worry of your information falling into the wrong hands. You can rest assured that Serenity Solutions is a tried and tested vendor that prides itself in its experience, knowledge and customer service.

client-focused

Clients had the following to say about Serenity IT Services:

“Serenity IT built immediate rapport with the service team and has lead a number of successful ICT projects from planning stages through to acceptance and sign-off.”​

​“Our school has developed a good working relationship with Serenity for their ability to provide IT solutions in a timely manner.”

“Serenity IT is winning our business from both a price point and service perspective.”

“The experience has been unlike any other vendor.  I know I can count on the guys from Serenity. I don’t have to explain it to them... they just get it!”

We take a bottom-line approach to each project. Our clients consistently see increased traffic, enhanced brand loyalty and new leads thanks to our work.

– Christoper Whitted. CEO, Open Source Software.

Our Core Values

ONE TEAM

Always aligned to deliver 
brilliant outcomes.

SHOW YOU CARE

Care for the customer 
and each other, always.

 

OWN IT

Take it on, don’t pass it on – 
you’ve got this.

MAKE IT SIMPLE

Confront complexity, 
inside and out.

Partner with the Right Team

MR. LOREM IPSUM

CURRENT POSITION

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MR. LOREM IPSUM

CURRENT POSITION

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MR. LOREM IPSUM

CURRENT POSITION

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Trusted by over 1000 clients

Case studies

Over 1000 companies trust Serenity Solutions to manage, support and grow their business.

Case Study 1

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Case Study 2

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Case Study 3

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Case Study 4

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Case Study 5

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Case Study 6

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Case Study 7

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Case Study 8

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Our technology partners and certifications

Our Clients Say It Best...

“Serenity IT is winning our business from both a price point and service perspective. They understand the school environment and can advise based on REAL education experience. I don't hesitate to recommend them.”

Seamus Cooley, ICT Manager - Iona College, QLD

“The experience has been unlike any other vendor. I know I can count on the guys from Serenity. I don’t have to explain it to them... they just get it!”

“After being disappointed with many other well established IT companies, I was introduced to Serenity IT. Since then, our school has developed a good working relationship with Serenity for their ability to provide IT solutions in a timely manner.”

Serenity IT built immediate rapport with the service team and has lead a number of successful ICT projects from planning stages through to acceptance and sign-off. Their provision of ongoing maintenance is just as effective, responsive and polite as their initial engagement with us as new clients and our genuine gratitude remains theirs faithfully.”

“After being disappointed with many other well established IT companies, I was introduced to Serenity IT. Since then, our school has developed a good working relationship with Serenity for their ability to provide IT solutions in a timely manner.”

Not sure what you need?

Different businesses have different needs. Find out which products meet your needs.

Reach Us

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171 Bunker Road
Victoria Point
QLD, 4165

ABN 40 609 096 040

+61 4 0000 6734

Let's Start Talking About Your Project

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